TS3D offers several levels of Technical Support to serve those evaluating or developing with TS3D components.

• Evaluation Support. We offer online documentation as well as phone and email support to those prospective customers who participate in our free, 90-day evaluation of any of our components. Evaluation Support is ideal for developers involved with proof-of-concept projects.

• Developer Support. We recommend Developer Support as the minimum level of support for any commercial development effort. With a Developer Support contract, the TS3D Support team will promptly answer your questions via phone and email from 9AM to 5PM USA Pacific time, Monday thru Friday. We will also consider and prioritize your requests for feature enhancements and will research, track and resolve issues.

• Priority Support. Priority Support offers development groups increased responsiveness, greater weighting for feature requests, bundled training, and direct access to high-level technical resources dedicated to your project. Larger software firms favor Priority Support contracts for this added level of technical partnership.

• Custom Premium Support. For our customers engaged in high-volume, high-priority product development efforts, TS3D puts together custom packages of Premium Support. These typically include dedicating engineers with specific technical expertise geared to your particular project, individualized training and consulting, and the highest level of access and responsiveness. Pricing for Custom Premium Support varies based on your requirements.

Contact TS3D today to determine which Technical Support package is right for your project.